These are the terms on which you may use Touchline Analysis. They are written to be
read, not to be survived. If a term seems unreasonable, tell us — we would rather fix it than
enforce it.
The short version
Your footage is yours. It stays on your device unless someone in your club shares a match, in which case we store that copy so your team can watch it back. Either way we claim no ownership and no right to use it.
Your account is yours alone. The Basic plan is one email address on up to three devices at a time — a phone, a laptop and one spare. Don’t share the login around a club.
Filming people is your responsibility. Especially children. If you film under-18s you warrant that your club holds verifiable parental consent for every one of them, keeps the signed forms, and can produce them to us within 48 hours if we ask (§6.1). We never see those forms — your club keeps them.
Keep your own copies of anything irreplaceable. We back things up and we run a 10-day recycle bin, but no service is a substitute for your own copy of a match you cannot re-film.
You can stop using the service at any time and take your data with you.
The detail below is what governs where this summary is imprecise.
1. This agreement
These terms are between you and Touchline Analysis, a sole proprietorship of
Dhruv Jain, of C-1505 Ashok Towers, Dr S S Rao Road, Parel, Mumbai 400012,
Maharashtra, India (“Touchline Analysis”, “we”, “us”). By creating an account or using the app you accept them. If you
are accepting on behalf of a club, school or organisation, you confirm you are authorised to bind
it, and “you” means that organisation.
If we change legal entity. Touchline Analysis is operated today by the person
or firm named above. If we restructure or incorporate, all of our rights and obligations under
these terms transfer to the successor entity, which takes them on unchanged — the agreement you
have is the agreement that carries over, and you do not have to re-sign anything. We will tell you
in the app when it happens, and continuing to use the service after that constitutes your
acceptance of the transfer. If you would rather not continue with the successor entity, you can
close your account and, if you are on a paid plan, we refund the unused part of the period you
have paid for.
2. Who may use it
You must be 18 or over to set up a club, to administer one, or to agree to these terms on a club’s behalf. Whoever creates the account is the person accepting them.
There is no minimum age for a player account, because the whole point of youth analysis is that players are young. A player account is created and supervised by the club, with parental or guardian consent where it is required (§6.1), and it can reach only the clips and presentations shared with it. The club remains responsible for it.
A coach, analyst or recorder who joins a club somebody else set up must also be 18 or over. If you need an under-18 to record, they use a player account under an adult’s supervision.
You must give us accurate registration details and keep them current.
3. Accounts, devices and sharing
Your account is personal to you. You are responsible for what happens under it.
Three ways to sign in. A Google account, an email address with a password, or a one-time link sent to your email. Whichever you use, that email address is your identity here — it is what a club roster files your place under, so you must sign in with the exact address you were invited at.
Your inbox can reach your account. Both the one-time sign-in link and a password reset arrive by email, so anyone with access to your inbox can get into your account. Treat your email security as your account security, and turn on two-factor authentication with your mail provider.
New devices. Opening a one-time link confirms the device that opened it. Signing in with a password or with Google admits that device directly, as those methods do everywhere else. Every device holding your account is listed in Settings ▸ Devices and can be signed out from there at any time.
Device limits. Each plan allows a set number of devices to be signed in at the same time. The Basic plan allows three — enough for the phone that films, the laptop that reviews, and one spare (on an iPhone, the installed app and Safari count separately). If you sign in on more devices than your plan allows, the one you have used least recently is signed out to make room; a device that is recording is never signed out. You can see and release your devices in Settings ▸ Devices.
Do not share credentials. One account is for one person. Passing a login around a coaching staff, or working around the device limit, is a breach of these terms; buy the seats the plan provides instead.
Tell us promptly at [email protected] if you believe someone else has access to your account.
4. Plans, payment and taxes
The Basic plan is free, with the limits published on our pricing page. It is not a trial and does not expire.
Nothing is being charged today. We have no payment gateway connected, so no card can be entered, no subscription can start and no money can be taken. Every paid tier is currently open at no charge during our launch period. The four clauses that follow set out how billing will work once a gateway is connected; until then they describe nothing.
Paid plans will be billed monthly or annually in advance in Indian rupees (₹). Prices are inclusive of applicable taxes — the price you see is the price you pay.
Subscriptions will renew automatically until cancelled. Your payment provider sends a pre-debit notification before each renewal, as India’s e-mandate rules require.
We may change prices with at least 30 days’ notice before the change applies to you. If you don’t accept it, cancel before it takes effect.
You try it before you buy it. The Basic plan does not expire, and a trial of a paid plan is there for the asking, so a payment covers the period it is for and is not refunded once that period has begun. Cancelling stops the next renewal and the plan runs to the end of the period you have paid for. This is all set out in our Refunds & Cancellation Policy, which forms part of these terms.
If we charge you in error — twice, after a cancellation, or the wrong amount — we return it. That is a correction and it is not affected by the line above.
Storage allowances are what the plan says, and they are now in force. If a club is at its allowance, the app refuses the next upload and tells you so; you free space by deleting a cloud copy you no longer need, or you upgrade. We will not delete your footage for going over an allowance. Nothing is removed to make room — the refusal happens before the upload, not after.
5. Acceptable use
Don’t use Touchline Analysis to:
store or share footage you do not have the right to film, hold or distribute;
film or share images of any person — particularly any child — without the consents your organisation and your law require;
store material that is unlawful, or that sexualises, harasses, bullies or endangers anyone;
break, probe or circumvent our security, our access controls, our device limits or our plan limits;
resell or rebrand the service, or use it to provide an analysis service to third parties, without our written agreement;
attempt to access another team’s data.
We may suspend an account that is being used this way. Where the situation allows, we will contact
you first; where there is a risk to a person, we will act immediately.
6. Filming people — your responsibility
You decide what to film. You confirm that, for every match you record or upload, you have the
permissions your club, competition, venue and law require — including parental or guardian consent
where the people filmed are children — and that you will honour a request to stop filming or to
remove someone’s footage.
6.1 Filming under-18s — what you are warranting
Most sport analysis is footage of children, and under the Digital Personal Data Protection Act
2023 a child’s personal data may only be processed with verifiable consent from a parent
or lawful guardian. That consent is obtained by the club, not by us. So if you film
anyone under 18, you warrant to us that:
You hold the consent before you film or upload. Verifiable parental or
guardian consent has been obtained for every player under 18 who appears in footage you
record into this app or upload to us — obtained before the footage is taken, not afterwards.
You keep the records. You retain the signed consent forms, or an equivalent
auditable record, for at least as long as you keep the footage they relate to.
You can produce them within 48 hours. If we ask you in writing — because a
parent has contacted us, because a report has been made, or because a regulator or a court has
asked us — you will provide copies of the relevant consents within 48 hours of our
request. We will only ever ask for the consents relevant to the question in front of
us, and we will tell you why we are asking.
You tell us when it changes. If a consent is withdrawn or refused, or you
become unable to produce one, you stop uploading that player’s footage and tell us at
[email protected]
so we can remove what is already held.
You indemnify us. You indemnify us against any claim, demand, penalty, loss
or reasonable cost arising from parental or guardian consent that was never obtained, was
invalid, was forged, or had been withdrawn before you filmed or uploaded. This does not cover
anything caused by our own breach of these terms or our own negligence.
Where you tell us you film a youth age group, we ask you to confirm this explicitly
before you can finish registering, and we record which wording you accepted and when.
That confirmation is a term of this agreement and the paragraph above is what it refers to — you
can read it from the tick itself, at the moment you give it.
We never see the consent forms. We do not collect, hold, verify or store them,
and nothing in this agreement should be read as us having checked that they exist. Your club keeps
them; that is what the 48-hour production obligation above is for. We offer a
template you are free to adapt, beside the consent tick when you register a youth
team, and it is a starting point rather than legal advice.
6.2 Who is responsible for what
The honest position, because getting this wrong helps nobody:
Your club is a Data Fiduciary for footage of its players. You decide what is
filmed, who may see it, how long it stays, and when it comes down. You hold the parental
consents. Those decisions are yours and we do not make them for you.
We are also a Data Fiduciary in our own right — not merely your processor.
We choose the storage, the security controls, the retention windows and how deletion is carried
out, and the law attaches its own duties to us for those choices. We do not disclaim them, and
we would not be able to if we tried.
We act as your Processor for the things we genuinely do on your instruction:
storing the matches you upload, delivering them to the people you have authorised, and deleting
what you tell us to delete.
In practice this means a parent or a player can come to us directly and we will act, rather than
telling them it is somebody else’s problem — and it means we tell you when they do. See our
Privacy Policy §6 and the
Grievance Officer route.
7. Your content stays yours
You own your footage, your tags, your presentations and your panels. We claim no ownership of any of it.
You grant us only the narrow, revocable licence we need to run the service for you: to store your content, to transmit it to the people you have authorised, and to back it up. That licence exists for no other purpose and ends when you delete the content or close your account.
We do not view, analyse, index, moderate, publish, or use your footage to train any model, and we do not license it to anyone. If we ever want to use a clip — for a case study, say — we will ask you first, in writing, and a refusal costs you nothing.
You can export your data at any time from Settings ▸ Download my data.
When we would look, and why. We do not routinely inspect footage — there is no
moderation queue, no scanning, and no member of staff whose job involves watching what you upload.
We do reserve the right to review specific content that has been flagged to us, and only for one of
these reasons: to investigate a report of abuse or a safeguarding concern raised by a user, a
parent or a guardian; to investigate a technical fault or a security incident affecting the
material; or to comply with a lawful order or a law-enforcement request. Where we are permitted to
tell you we have done so, we will.
The duty we cannot contract out of. We maintain a procedure to escalate
suspected child sexual abuse material to the police without delay, as required of
us by §19 of the POCSO Act 2012 and §67B of the Information Technology Act 2000. That obligation
attaches to us personally, it is not conditional on our having chosen to look, and it overrides
every commitment above. We would rather say so here than have you assume otherwise.
8. What is ours
The software, the site, the brand and the design are ours and stay ours. You may use them only as
these terms allow. You may not copy, decompile or resell the software, other than as compulsory law
permits.
9. Availability, and the limits of it
The app is offline-first by design — recording and tagging a match do not depend on us being reachable. That is deliberate, and it is the strongest availability guarantee we can give.
Cloud sync, sign-in and hosted video all depend on our providers, and we do not promise uninterrupted service. There is no service level agreement on any plan, and we would rather say that here than let a club assume one. If your club needs a written uptime commitment, ask us before you buy and we will tell you honestly whether we can give you one.
We may change or discontinue features. If we remove something you rely on, we will give reasonable notice and a way to get your data out.
The service is provided “as is” to the extent the law allows. We do not warrant that it will be error-free, or that a recording will always succeed on your particular device — phone hardware, storage and browsers vary, and the app warns you before recording when it can see a problem.
10. Backups, loss and liability
We keep backups, and deleting a match or a presentation is reversible for 10 days from Settings ▸
Recently deleted. Even so: a match cannot be re-filmed. Keep your own copy of any footage
you cannot afford to lose. The app’s download button on each match exists for exactly this.
To the fullest extent the law allows, and except for liability that cannot lawfully be excluded
(including for death or personal injury caused by negligence, or for fraud):
we are not liable for indirect or consequential loss, or for lost profit, opportunity or goodwill;
our total liability to you is limited to the total amount you paid us in the 6 months before the claim;
we are not liable for loss of data caused by your device, your browser clearing its storage, or your own deletion beyond the 10-day recovery window.
Nothing here limits rights you have as a consumer that cannot be limited by agreement.
11. Ending it
You can stop using the service and close your account at any time. Export your data first — closing the account starts the deletion described in the Privacy Policy §7.
We may suspend or close an account that breaches §5, or for non-payment after we have told you and given you a chance to fix it.
If we close your account other than for a breach, we will give you a reasonable opportunity to export your data first.
We may update these terms. For material changes we will give notice in the app before they take
effect, and continuing to use the service after that means you accept them. If you don’t, you can
close your account. A material change never applies to a period you have already paid for: it takes
effect at your next renewal, so cancelling before that renewal means you are never billed under
terms you did not accept.
13. Governing law and disputes
These terms are governed by the laws of India, and the courts of
Mumbai, Maharashtra have exclusive jurisdiction, without affecting any
right you have to bring a claim where you live.
Before starting a formal dispute, email
[email protected]. Most things are a
misunderstanding and are cheaper to fix that way.
14. Contact
[email protected]
Touchline Analysis (sole proprietor: Dhruv Jain), C-1505 Ashok Towers, Dr S S Rao Road,
Parel, Mumbai 400012, Maharashtra, India, +91 80800 90005