One form, read by the people who build this. Tell us what it is about and what happened, and it reaches the right queue.
Pick the closest category — it decides which queue this lands in, and we will move it if you pick wrong. Nothing leaves this page until you press the button.
There is also Help & support inside the app, which attaches your app version and device details — usually the difference between one reply and three. Or write to [email protected] directly; it is the same inbox.
Do not use this form. Content that should not be on the platform — footage of a child that sexualises or endangers them, someone who never consented, or an adult misusing a youth club’s account — goes through Report Content. That route does not need an account, asks the questions we actually need, and is separated from ordinary support mail so it is not sitting behind nine billing questions.
If a child is in immediate danger, do not email us first. In India call 112 (emergency) or 1098 (Childline). Report online offences at cybercrime.gov.in. Then tell us through Report Content, so we can preserve the material and act on our side — but the call comes first, and it does not need our permission.
We use what you send only to answer you. It is not added to a mailing list. See the Privacy Policy.